All Sport Scope sales are final. If your product is under warranty and defective, we will replace or repair the item. The Sport Scope has a 10 yr. frame warranty, which protects the telescoping tower, the legs, and base. The electronics that we manufacture, which include the joystick remote and pan/tilt head, have a 3 yr. warranty. The custom cable has a 1 yr. warranty on any defects. The other electronics that come with your Sport Scope (camera, batteries, monitor, etc.) come with their own manufacturer warranties.
All EDGE Replay sales are final. If your product is under warranty and defective, we will replace or repair the item. EDGE Replay has a 1 yr. limited warranty. The electronics that we manufacture, which includes the EDGE Recorder, has a 1 yr. warranty. The other electronics and cables that come with your EDGE Replay system have their own manufacturer warranties, typically 90 days.
If we decide to except a return it will be subjected to a 15% restocking fee for camera systems or a 20% restocking fee for replay systems to cover any damages or wear and tear that may occur.
We reserve the right to diagnose and solve the problem you are having with your Sport Scope or EDGE Replay in the most economical way for both parties involved. If we determine that the problem can be fixed by shipping you a replacement part, then we will at no cost to you. If the problem can't be fixed by shipping a replacement part, then the customer will have to ship the part in question back to us for repairs. Once we receive the part and have determined that it is indeed defective, we will repair or replace the part in question and ship the item to you at no cost. The cost incurred by the customer for shipping the part to us will then be reimbursed after we determined the part was defective.
We will ship our Sport Scope units to all address in the United States for a fixed rate of $200 (Excluding HI and AK). If you live in Hawaii, Alaska, or outside the United States, please contact us for information on shipping rates.
Shipping costs on Sport Scope products and accessories will be on a rate scale of:
|Price Range||Shipping Rate|
|$0 – $50||$10|
|$50.01 – $100||$12.50|
|$100.01 – $200||$20|
|$200.01 – $600||$50|
|$600.01 – $2499||$100*|